Terms & Conditions
1. Introduction
Welcome to our online store. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions.
2. Products & Orders
All products are subject to availability.
We reserve the right to cancel or refuse any order for any reason, including errors in product pricing or availability.
Product images are for illustration purposes. Actual product may vary slightly.
3. Pricing & Payment
All prices are listed in Egyptian Pounds (EGP) unless otherwise stated.
We accept payments via online methods and Cash on Delivery (COD).
In case of pricing errors, we reserve the right to correct and adjust the order accordingly.
4. Shipping & Delivery
Shipping is available inside Egypt and internationally (based on location).
Delivery timeframes are estimated and may vary due to external factors.
Free shipping is offered on orders above 3500 EGP (inside Egypt only).
5. Returns & Refunds
You may return unused items within 10 days of delivery.
Refunds are processed after we receive and inspect the returned item.
Return shipping costs are the customer’s responsibility unless the return is due to our error.
6. Privacy Policy
Customer data is kept confidential and used only for processing orders and marketing (with your consent).
We never share your personal data with third parties without your permission.
7. Copyright & Trademarks
All content on this website (images, text, design) is the property of SAMAR HAKIM and may not be used or copied without prior permission.
8. Changes to Terms
We may update these Terms & Conditions at any time. Continued use of the website implies your agreement to the latest version.
9. Contact Us
If you have any questions regarding our terms, please contact us at:
📧 office@samarhakim.com
📞 +201093115844
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